SERVICES

Search. Click. Order.

We not only made our online ordering service easy to use, we designed it to help you do your job better and faster:

• You can easily search our in-print database of more than 3.4 million titles, and our current inventory by title, ISBN, author, subject, or publisher. Once you find the title you need, just point and click to order.
• You will receive instant notification of possible duplicate orders and in-stock availability.

Check your status.

As an Emery-Pratt customer, you'll have 24/7 access to your order status online:

• Review the status of your recently placed orders as well as ninety days of completed order history.
• You can easily track your order right to your front door with our UPS Tracking Link.
• If you ever have an inquiry, our customer-service representatives are able to answer any questions about your account or order status.

No-charge subscription services.

Because everything we do is based on excellent customer service, we really listen to our customer's comments, and have developed our online services accordingly:

• First and foremost, the services on emery-pratt.com are available to all our customers at no-charge. That's right, no subscription fees.
• In addition to 24/7 availability for browsing and ordering, there are several distinctions that can be made between emery-pratt.com and the rest of the crowd:
  • Free shipping
  • Shipment tracking
  • Online status reports
  • Live customer support

We may love the advantages of computers, but we will never forget that our business is based on the personal relationships we have built with our customers for over 125 years. Electronic Ordering is just one more option we offer to better serve you.

• Services